Frequently Asked Questions
Everything you need to know about your Sullen Art Collective order.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-7 business days, while international shipping times vary based on the destination and customs processing.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain sale items may be marked as final sale.
Do you ship internationally?
Yes, Sullen Clothing ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and weight of the order.
How should I care for my Sullen apparel to ensure longevity?
To preserve the high-quality art prints on our garments, we recommend machine washing in cold water with like colors and tumble drying on low heat or hanging to dry.
Can I track my order once it has been placed?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment options like Afterpay.